How do I register with MyFileRunner?
Go to www.myfilerunner.com, click on the register link, fill out the form and submit. Too busy to register? Call 800.908.5110 and let the staff at MyFileRunner register your firm for you!
After registering, how long do I have to wait before I can eFile? You can begin filing immediately after registering with MyFileRunner.
Can someone else file on my behalf?
Yes, you can designate anyone that is registered with MyFileRunner to file on your behalf. Paralegals, legal secretaries, or your associates can file for you.
Customer Service
Do you offer training? Yes, training is available for all MyFileRunner clients. MyFileRunner offers one-on-one and group training. Call 800-908-5110 to schedule training.
What about customer support? Toll-free customer support is provided 24 hours a day, 7 days a week, 365 days a year. Call us anytime you have a question and one of our knowledgeable representatives will be glad to help you.
General Information
Which courts currently accept electronic filings? There are multiple courts in the state of Texas that currently accept electronic filings. All of the heavy filing jurisdictions are online (Harris, Dallas, Travis, Bexar, El Paso etc.) Additional courts are being added on a regular basis. See "Courts Online" for up to date listings of online jurisdictions.
How secure is electronic filing? All information transmitted between you and the courts is encrypted and all documents are converted to an unalterable PDF format. When information is encrypted it makes it impossible for anyone except the sender and receiver to read the information.
Does it matter which eFiling provider I choose? Absolutely. Quality and responsive customer service determines the ultimate success of eFiling at your firm. Whether you are up against a tight deadline, or under pressure to get your filings submitted, you need quick answers from a responsive and knowledgeable eFiling provider.
What are the system requirements for eFiling?
You can submit electronic filings from any PC with Internet Explorer 6 or higher. Check “eFiling Requirements” to see a more detailed list of requirements.
eFiling
What are the rules of civil procedure for electronic filing? Currently all courts accepting electronic filings adopt local rules for eFiling that are approved by the state Supreme Court. You can review the courts local rules by clicking “Courts Online” to review all of the local rules of each online jurisdictions.
What types of filings can I submit electronically to the courts? All over the counter type of filings except: a. citations or writs bearing the seal of the court; b. returns of citation; c. bonds; d. subpoenas; e. proof of service of subpoenas; f. documents to be presented to a court in camera, solely for the purpose of obtaining a ruling on the discoverability of such documents; g. documents sealed pursuant to TEX. R. CIV. P. 76a; and h. documents to which access is otherwise restricted by law or court order, including a document filed in a proceeding under Chapter 33, Family Code. Additionally, TexasOnline eFiling is not yet available for criminal cases nor for real estate documents.
How are electronic filings authorized? All filings are digitally signed with your username. When you log in using your unique UserId and password you are deemed to be placing the attorney’s “electronic signature” on the eFiled documents. There are some filings that do require a physical signature, such as an affidavit. For filings of this type simply sign the document, scan it, and attach it with the filing.
Can I eFile a document that requires a physical signature? Yes. The Judicial Committee on Information Technology (JCIT) the filer can apply a scanned wet signature. Local Rule 2.1(c) defines digitized signature as "...a graphic image of a handwritten signature."
How do I know when my filing is accepted? As soon as the filing is successfully submitted, you receive a time stamped message verifying it has been received. Upon approval, the clerk will automatically email you a notification and you will retrieve your file stamped lead document when logging into MyFileRunner.com.
What determines the date and time that gets file stamped onto the filing? Upon confirmation of the filing (approval), your lead document will be electronically file stamped with the date and time that you submitted the document. Note that the date & time stamped on your filing is that of the jurisdiction your submitting your documents to. This is important when you are submitting documents to a jurisdiction in a different time zone.
What is my deadline with electronic filing? Filings with an end of business day statutory deadline can be filed until midnight. You can also file on court holidays. Your documents will be stamped with the date and time of submission, not the date and time of clerk approval.
How is it possible for eFiling to extend my deadline to 11:59pm?
The local rules for all courts state that any filing with an end of business day statutory deadline can be filed until midnight. Additionally all of your documents are file stamped with the date and time they are submitted, not the date and time the clerk processed them. For example, if you make an electronic filing at 7PM on January 2nd and the clerk approves the filing at 9AM on January 4th, the document will be file stamped 7PM, January 2nd.
Who will receive clerk notifications? The attorney and the filing delegate who filed on the attorney’s behalf. They will both receive eFiling notifications of clerk receipt and confirmation. The attorney and all eFiling delegates listed in the attorney’s profile will also receive notice of the attorney being eServed.
Oops. I submitted a filing with mistakes. What should I do? If you have ‘allow clerk to modify’ checked on your profile there is a good chance the clerk will correct the mistake. You can also call the clerk directly or call MyFileRunner to assist you. Be sure to have your trace number ready when you call.
Can I issue citations electronically? Yes. In most jurisdictions, the option to order citations is located on the second page of the eFiling.
How do I file an Order? Never file an order as the lead document. Always file the order as an attachment. The clerk will not accept a filing with the order as the lead document because the judge does not want the order file stamped before he/she has had a chance to sign it. Note that Brazoria only accepts a cover letter (not a motion) as the lead documents when submitting an order. Randall does not accept orders at all.
When can I start eFiling on a case? You can start filing electronically on a case at anytime.
Why am I not receiving email notifications from the clerk regarding my filings and services being sent to me? Your mail server may be blocking the emails. You will be receiving notifications from two email addresses: efiling@texasonline.state.tx.us and efiling@myfilerunner.com. It is important that both of these addresses are added to your safe sender list. If not, you may not receive clerk notifications of your eFilings.
Documents
Can I electronically access all of the documents that have been filed on a case in the courts? At this time you can only access the filings that you have submitted electronically or that you have been electronically served with. The state of Texas is currently determining the best way to manage personal and sensitive information that may be included in the documents. Once they have developed a method to manage the personal and sensitive information in the case, documents will become publicly available.
Do I need to scan or convert documents to .pdf first?
No, simply upload any Microsoft Word, WordPerfect, rtf, html, or txt file and MyFileRunner will automatically convert the document to pdf upon uploading.
How large can each document be?
Each document can be up to 4MB. The total size, of all ducuments combined in the filing, can be up to 40MB.
eService
I received an email stating that I have been served. How do I retrieve the documents served? Log into MyFileRunner and access the documents through your eService inbox. From there you can view the documents and save them to your computer.
What proof of service do I receive if I serve attorneys electronically? A service list is automatically created and sent to you in pdf. You can also log in to your account and click “Review Filings/eService”. Located in “eService Report” is an up to date status of each eService you sent. This report will show the date and time the eService was delivered, if the service has been opened yet, who opened it, and at what time it was opened.
How will I be notified when I have been eServed? Both the attorney and all eFiling delegates listed on the attorney’s profile will receive an email notification stating which documents you have been served and for which cause number. You can also log into your eService inbox to check for eServices that were sent.
Payment
How much does it cost to eFile? MyFileRunner charges a flat fee of $5.50 per eFiling submission. We do not charge monthly or annual subscription fees.
How much does it cost to eServe? MyFileRunner does not charge to eServe.
How can MyFileRunner offer so many services for free and still have such a low eFiling fee? MyFileRunner chooses to invest in their customers rather than expensive print marketing. This high level of focus on our customers has made us on of the best liked eFiling providers in Texas. Not only do we retain the customers we have, we are also able to gain customers by word of mouth. Because we don’t have to advertise as much to attract and retain customers, we are able to pass that savings on to you…..our valued customer.
What payment options do you offer? MyFileRunner accepts Visa, Mastercard, American Express, and Discover. However, some jurisdictions do not accept Discover or American Express. The firm credit card can be securely stored on your account. Filers will charge the filing fees to this account but will not have access to the credit card number. We also offer monthly billing for approved firms. Please contact MyFileRunner if you would like to be considered for monthly billing.
It is so nice having an eFiling provider that you feel confident enough with that you would entrust all of your eFiling needs to. It is so easy to use the MyFileRunner system. It only takes me a couple of minutes to file and serve at the same time! Thank you for great service and a great product. Mike Johannes
Frequently Asked Questions
