It is recommended that you memorize the MyFileRunner 5 minute rule: "Customers of MyFileRunner should not spend more than 5 minutes finding needed information for submitting their eFilings." eFiling is very simple and quick. If you are not experiencing this with your eFile, please contact MyFileRunner right away so that we can assist you. We have made ourselves available to you 24/7/365 to ensure your satisfaction and success with eFiling.
Citations:
Ordering Citations: When ordering citations, be sure to also order service copies to equal the number of citations ordered. The number of pages to enter for the citations is the number of pages in the document being served.
Documents:
Document Storing Deadlines: MyFileRunner will store all of your eFiling and eService documents that you have filed (or that was served to you) for 40 days. If you would like electronic access to your documents for a longer period of time, it is best that you download them to your hard drive or server. Otherwise you will have to contact the courts to receive a hard copy.
Lead Document Definition: Your lead document is simply defined as the document that will receive the file stamp. All other documents are considered attachments. Only one pleading can be eFiled at a time. If you have additional pleadings, they need to be eFiled separately. Orders should always be filed as an attachment, not as lead.
eServing Attorneys:
Searching for attorney name in database: In order to eServe an attorney, they must be registered with an eFiling provider. To determine if an attorney is registered or not, you can click on “registered” (located on page 3 of your eFiling). At this point, it is recommended that you search by the attorney bar number. If you don’t have the bar number, it is recommended that you sort on the attorney’s last name.
If you would like to determine if the attorney is registered, before you begin your eFiling, contact MyFileRunner and an associate will look up the attorney for you.
Logging In:
UserID and Password to Use: It is best to log in as yourself, not as your attorney. Once you log in, you will be given a drop down list of attorneys to file on behalf of. When you file under your personal log in identity, you can be assured that you will personally receive copies of all clerk notifications regarding your filing. You will also automatically receive all eServices sent to your attorney(s). Lastly, if there is a problem with a filing, your contact info. located in your log in identity, will allow us to contact you directly.
Forgot Password and/or UserID: For your security, your account will lock out after 5 unsuccessful attempts to logging into your account. If this happens, contact MyFileRunner and we will get your account unlocked. If you don’t recall your password or userID, please click “forgot password” or “forgot userID”. MyFileRunner will send you your userID and new password. It is important that you do this before making to many unsuccessful attempts. Or contact MyFileRunner at 800.908.5110 for any assistance you may need.
Review Before Submission:
Review eFile before submitting: The last page of your eFile is a spreadsheet summarizing your entire eFile. It is important that you review this spreadsheet for accuracy before submitting to the courts. If however, you find that you have made a mistake after submitting the documents to the court, contact MyFileRunner and an associate will resolve everything for you.
Session Timing Out:
Timing Out: For your security, eFiling sessions are scheduled to time out after 30 minutes of not being in use. It is recommended that you have your documents and any needed information ready when you begin your eFiling submission. This will keep you from having to stall your session for too long.
Signatures:
Wet Signatures: The Judicial Committee on Information Technology (JCIT) recommends that, for any filing that includes a verified pleading as either the lead document or an attachment, the filer also sign the lead document. The filer can apply a "digitized signature" or a scanned wet signature. Local Rule 2.1(c) defines digitized signature as "...a graphic image of a handwritten signature."
The local rules also state that other documents, such as affidavits, will require a wet (scanned) signature.
Digital Signatures: Local Rules (Rule 4.2) states that your eFiling userID and password serves as your electronic Signature. You no longer need to actually assign a digital signature to these documents.
Our firm is so thankful for the new and improved efile system. We love receiving confirmations the SAME day. We are even more thankful at the amazing and wonderful customer service we receive from MyFileRunner. They provide the utmost outstanding and professional customer service to our firm. Not to mention the friendliest company we have ever worked with. We consider MyFileRunner a true blessing to our firm. Susana Garcia