FREQUENTLY ASKED QUESTIONS
Does it matter which provider I choose?
There can be no decision more important for your firm. Unlike any other provider, MyFileRunner provides the highest level of knowledge and customer service 24/7/365. When working with a MyFileRunner representative, you can be assured of 100% success of your firm’s filings to the courts. MyFileRunner was one of the first e-Filing companies to go live with the state and we have the experience and expertise to show for it.
Which courts currently accept electronic filings?
What proof of service do I receive if I serve attorneys electronically?
The proof of service is within the filing details. Scroll down to the service list, and you will be able to view the name, email, status – whether it has been opened or not, and the served date.
How will I be notified when I have been electronically serviced?
You will receive an email to the email registered in the sender's account.
What payment options do you offer?
MyFileRunner accepts all major credit cards and eChecks*.
*eChecks are dependent on the acceptance of the local court.
Do I need to scan or convert documents to .pdf first?
No. Once you upload the documents, MyFileRunner automatically converts the documents to text-searchable .pdf format. If you have a scanned document, you will need to convert to text-searchable .pdf format before upload.
Can I request preparation of citations electronically?
Yes. Citations can be requested within the filing.
How do I know when my filing is accepted?
You will receive an email notification stating your filing has been approved and file stamped. The email will include a link to the file stamped document located in “My Filings” in your account.
Can I cancel a filing after I have submitted it?
Yes, you may cancel the filing during the ‘submitted’ status.
